— Locations
Nine hubs.
Always one awake.
Cold stores and cool terminals at the airports and ports our lanes use, and a control tower that follows the sun.
Rotterdam
Amsterdam
Nairobi
Valparaíso
Philadelphia
Singapore
Tokyo
Dubai
São Paulo
Tauranga
Rotterdam
Amsterdam
Nairobi
Valparaíso
Philadelphia
Singapore
Tokyo
Dubai
São Paulo
Tauranga
Rotterdam
GDP-licensed, opened 2026, 22 reefer plugs on the quay.
— Every hub
Where the cold
rooms are.
Pallet positions and temperature zones at each hub. All nine are staffed around the clock.
RTM
Rotterdam
Cold store + ocean gateway
4,200 pallets · −25 · 0–4 · 2–8 · 15–25 °C
AMS
Amsterdam
Air cool terminal
1,100 pallets · 0–4 · 2–8 °C
NBO
Nairobi
Air cool terminal
640 pallets · 2–4 °C
VAP
Valparaíso
Packhouse + reefer depot
2,800 pallets · −1–1 · 0–4 °C
PHL
Philadelphia
Import DC
3,600 pallets · 0–4 · 2–8 °C
SIN
Singapore
Transshipment cold hub
2,100 pallets · −25 · 0–4 °C
NRT
Tokyo
Air cool terminal
520 pallets · 0–2 °C
DXB
Dubai
Pharma hub
900 pallets · 2–8 · 15–25 °C
GRU
São Paulo
Pharma import
760 pallets · 2–8 °C
— Across the network
— Inside a hub
Doors shut.
Probes on.
Every hub runs the same checklist: zones separated by fast doors, probes calibrated each quarter, and a log for every opening.
— Desks
Who picks up,
and when.
Europe · Africa
Rotterdam control tower
+31 10 555 0140 · 24/7 · English, Dutch, French, Swahili
Americas
Philadelphia desk
+1 215 555 0198 · 06:00–24:00 ET · English, Spanish, Portuguese
Asia · Pacific
Singapore desk
+65 6555 0172 · 24/7 · English, Mandarin, Japanese
— Ready when you are
Need a hub
we don’t have?
We open where our shippers need us. Tell us the lane.